It is tough and painful to handle the demise of a loved ones and it can be challenging when arranging for a funeral especially during this emotional period. This is where we MFS will let you have a peace of mind to mourn during the bereaved period.
What should I do and who should I call when my loved ones pass on?
📞 For immediate assistance, call Memorial Funeral Specialist 24/7 Hotline at +65 8866 3326.
Losing a loved one is never easy, and many families are unsure of what to do when death occurs. At Memorial Funeral Specialist, we are here to guide you step by step through the entire process so you can focus on being with your family while we take care of the arrangements.
Step 1: Confirming the Death
If death occurs at home:
- Call us immediately. We can help arrange for a doctor to certify the death.
- You may also contact your family doctor or a neighbourhood doctor willing to make a house call.
- If the doctor is able to certify, he/she will issue the Certificate of Cause of Death (CCOD) on the spot.
- If no doctor is able to certify, you will need to call the police. They will arrange for your loved one to be sent to the HSA Mortuary (SGH Block 9) for certification.
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If death occurs in a hospital:
- The hospital will issue the CCOD.
- Our team will assist with the rest of the procedures and arrangements.
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If death occurs overseas:
- Contact us immediately. We will handle repatriation and documentation so your loved one can return home with dignity.
Step 2: Registering the Death & Retrieving the Digital Death Certificate
Since May 2022, Singapore has moved to a fully digital death registration system. This means that physical death certificates are no longer issued.
- After receiving the CCOD from the doctor or hospital, you can download the digital death certificate via the MyLegacy portal or app using Singpass.
- Ensure you have the necessary details (such as the CCOD number) before accessing the certificate.
- This digital death certificate will be required for funeral arrangements and other administrative matters.
Step 3: Preparing Essential Items
Before the funeral arrangements begin, please prepare:
- One full set of clothing (including undergarments, shoes, and socks) for your loved one’s final journey.
- One photograph (hard copy or soft copy) for enlargement to be used at the wake.
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If you are unable to prepare these items immediately, don’t worry — our team can collect them from you later.
Step 4: Funeral Arrangements
Once the official documents are in order, our experienced funeral advisors will:
- Guide you through your options (religion, type of service, burial or cremation).
- Assist with wake setup, decorations, and necessary bookings.
- Handle all logistics so you can spend time with your loved ones.
Compassion and Guidance Every Step of the Way
At Memorial Funeral Specialist, our mission is to provide dignified send-offs and peace of mind for families. You do not have to go through this process alone — our professional team is here to take care of everything while you focus on grieving and being present with your loved ones.
📞 Call us anytime at +65 8866 3326.
Why Choose Us
AFFORDABLE & TRANSPARENT
In times like this, we believe in being transparent and affordable to all our customers. Our competitive funeral packages are for all to see. We honour what is being quoted and advertise and this means business to us so that you can have a peace of mind.
PEACE OF MINDÂ Â Â Â
PROFESSIONAL STAFF
Don’t be worry, our dedicated funeral directors are confident and has gone through rigorous trainings to ensure that they are ready to serve you, guide you and update you on every stage of the funeral.
TESTIMONIALS
During the recent passing of my beloved dad, MFS has been exceptional in handling the wake and funeral services. My heartfelt thanks especially to Terence who not only responds to all my queries in a timely manner, his professionalism and empathy makes this difficult journey a little bit more bearable. Thank you team MFS ?
My family would like to share our greatest gratitude and appreciation to Terence and team from memorial funeral specialist Pte Ltd.Thanks for the efficient and professionalism and attention details for my late dad funeral, allowing my family and myself to have a peace of mind in this difficult time.Great service and great care. Really appreciate.
On behalf of Ang's family, I would like to thank Terence and his team for their professional services. The team are patient, helpful, responsive and responsible. My family are truly appreciate their service provided and everythings are done smoothly and in order. Thank you Terence and all your team once again for your effort and hardwork.
We engaged Memorial funeral for my grandmother's funeral. Terence & team is exceptionally committed and professional. Once informed, Terence & team attended to my queries promptly and turned up within an hour. He explained clearly what is in the different packages and even explained what services would be provided before letting us make a decision. There was no hard sell or hidden costs. Every single detail was covered.Terence and the team had in-depth knowledge about a Buddhist funeral. The team was sensitive and compassionate in helping us to deal with our grief and yet handle the funeral arrangements professionally. They were very patient in explaining every single step what needs to be done. Their expertise and attentiveness took a great load off our shoulders. Hence we were able to rest and attend to the relatives and friends. Throughout the 3 day funeral, he checks in with us regularly & turned up at the wake to make sure everything is smooth.Terence also tries to understand each individual member of the family to advise on what needs to be covered accordingly.As it was raining heavily during the funeral, Terence and the team noticed some of the family members were quite old, hencethey advised us to take the sheltered walkway instead of walking behind the hearse. That was how attentive Terence and the team was!They even provided an after service to make sure that we had the correct dates and time for the collection of ashes to different dates of the chanting services even when the funeral was over.On behalf of my family and I, we would like to thank Memorial Funeral for the support and assistance rendered to us during this difficult time. We are grateful for everything that they have given to us to make my grandmother's last journey such a smooth one.
Special thanks to Terence and team for all the assistance and services they have provided. We were really fortunate to have chosen your company to help me through this journey. Terence and team will drop by everyday to ensure everything runs smoothly, they even helped to fold offering papers. Terence and team are always ready to answer all your questions and provide clear instructions on all the procedures and flow of the funeral.Other than the funeral package price, do take note that the cost of food offerings, joss stick papers and Taoist ritual will set you back another 3k to 5k, niches at NEA columbarium and stone engraving services another 2.5k. All these charges are usually not included in the package.To conclude, i would say that MFS is highly recommended!
I first contacted Terence abt a week before my mum’s passing . Terence clearly n patiently answered all my questions n was v pleasant polite n knowledgeableHe arrived very quickly at the hospice after I informed him of mum’s passing. Every little request n query was dealt with promptly n every feedback taken note of during the whole process after my mum passed on.It certainly helped a great deal during this difficult period . Thks again
My family chose the 3-day Buddhist package ($4880) plus Inland ash scattering at Garden of Peace. Throughout the journey, MFS offered clear guidance and clarified our misunderstanding honestly and clearly. We wanted a basic package which still provided respect and dignity to my loss of our beloved father. MFS also helped us in other additional requests like burning of offerings, with additional costs. A pleasant experience and smooth delivery. Ash collection service was provided and we did not need to go to collect personally. Thank you.
We have made the correct choice in choosing Memorial Funeral services to handle my mother’s wake. Their staff come across as very caring, empathetic and experienced.Everything went smoothly without a hitch and this had taken a load from us while we are grieving. In particular I want to single out Terence and Jovan for special mention as they have helped us a lot . Fees wise Memorial services’ is very competitive but the quality of services rendered is not below that of the higher priced providers .
It was my mum's final journey. Memorial Funeral Specialist was referred by my SIL. Terence and his team members had done a great job.All of my family's members were pleased and satisfied with their arrangements.The wake was nicely setup and well organised. Everything went smoothly.Terence was patience, detailed and guided us through the whole process especially we were unaware of these procedures. He also WhatsApp to remind me on the 1st 7day to pray my mum.I would highly recommend their service to anyone when needed.Thank you & appreciate Terence and his team members. ?
I appreciated the professionalism from Joseph’s team throughout the bereavement of my mum. The whole process is well taken care of. Thank you Memorial Funeral Specialist Pte Ltd!!!
Great service and attentive to details. Terence was very friendly and caring. He is also very nice in accommodating to any queries and requests.
A big thank you to Terence and his team for rendering their professional services. They planned everything and also acted promptly to our last minute requests. MFS was transparent with the costing and that helped us a lot in our decision. They also dropped by to check that everything was running smoothly and briefed us on the following day schedule. Highly recommended! Thanks again!
Terrence was patient yet practical. Everything was carried out perfectly and our family felt taken care of during this difficult time. Thanks.
Joseph is very patient and helpful. While we were mostly blur and not sure what to do initially, he came over late in the night and advised us on the various packages without insisting that we took the most expensive ones. He listened and understood our needs before recommending a suitable package to us. Throughout the wake; he also came down regularly to see if there is anything we could help, and he is always contactable by phone. We were very glad and fortunate with his and his company’s services.
To say that Joseph and his team from Memorial Funeral Specialist are professional is an understatement. They are simply top notched in their services. They provided guidance and ensured everything is smooth to ease our burden during this difficult times. On behalf of my family members, I would like to express our gratitude to Joseph and his team.
Did not contacted Joseph directly but was recommended by the joss paper shop for his services for the passing of my father in law. Joseph has been attentive to all details of the funeral planning. We were quite lost as things happened too suddenly but was glad Joseph and his team have been around and assisted us in a possible ways from day 1 to last day. Appreciated his advices and constant reminders so that our family would remembered small details ! Thank you Joseph and Memorial Specialist Team for this comfortable journey for my father in law and rendered the kindness for us.
Terence was very helpful in arranging a funeral for my loved one. He was prompt, transparent about cost yet remained sensitive at the same time. My little girl had a beautiful send-off full of white roses. Thanks Terence for helping us with this in a time of grief and pain.
Engaged with Memorial Funeral Service through Google search and review. Indeed their service is very good. The things to take note and to do list, they will slow and steady to say when it's time.
MFS has proven their professional in their services. They had really provided a great service from head to tail with their one -stop solutions & services They planned everything fast and smooth with lots of care and support for the family needs. Highly recommended. ????
MFS provides a respectful service to all regardless of belief, orientation or identity. Their knowledge and attention to detail is a hallmark of their success and they try their hardest to ease the burden of the bereaved family. The reassurance provided by Terence and his team, their respectful handling, and the prompt replies surpassed my expectations. Highly recommended! Thank you.
Sharing this on behalf of the Phuah family, who is grateful for the support rendered by Terence and his team during a difficult and challenging time for the family.Terence was prompt, knowledgeable and his steady hand helped us navigate the various processes and steps involved in the planning and ensuring the funeral went smoothly. We appreciate how he was respectful of our choices and decisions throughout the process.Terence was also upfront and transparent about the costing and breakdown, which allowed us to make informed decisions. He went over and beyond, and would guide us at the necessary check points so that we could plan at our end. He was helpful without being intrusive and dropped by even when he did not have to, to ensure that everything was running smoothly.We appreciated how Terence would guide us when the family's involvement is needed, and how his team made sure that the elderly folks are taken care of. They were polite and respectful, as well as efficient, to ensure that the set up was settled appropriately as soon as possible.Overall, we are more than satisfied with the services rendered by Terence and his team, especially during such a difficult period for the family. We’ve recommended Memorial Funeral Specialists to friends who asked us about our experience and hope that Terence and his team will continue to keep up their good work.
I was not prompted by the company to provide this review, but the overall satisfaction by my family on their services motivated me to share my views here so that more ppl may know the overall great service and logistical excellence they have.I called the general line in the morning, and the funeral services director Joseph came over to discuss and go through the arrangements within the next hour or so. Very prompt.Us being clueless about all these, he explained the various procedures very clearly for us and then let us decide on the approach and package we want, without being pushy about the various add-ons.The set up was done quite promptly and quite presentable overall, with skirtings for all tables and chairs. We provided a rather low resolution soft copy portrait photo of the deceased and they were able to beautify it to look really good.They made sure to cover all bases so that we don't have to worry about logistical matters and could focus on going through the wake. Things like flower water basin, extension cord to provide power sockets, properly chained and locked safebox for baijin, nice portable toilet, various misc items like tissue, toilet paper, drinks on consignment basis, and monks who chanted and provided the daily offerings/meals for the deceased, etc.The staff wore formal shirt and long pants, looking very professional and presentable. On the last day, they even don on vests to look even more professional, while bearing the discomfort. All these show how they pay attention to detail to make everything look presentable.Joseph was also meticulous, going through the various procedures with us in detail, and reminding us about upcoming ones so that we are prepared. After the wake was over and all the payments settled, he still made it a point to check back with us to remind us about the subsequent procedures that we should do.If anyone is skeptical and thinks I'm affiliated to them, I assure u I'm not, and I'm purely coming from the angle to help add on the positive reviews so that more ppl can consider engaging them for their services. Though hopefully they don't raise their prices too much if they get very famous next time =P
